Privacy Policy

Last Updated: March 2026
At Joy Celebration, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or book our services.

1. Information We Collect
We collect information that helps us provide a seamless decoration experience for you:
Personal Details: Name, email address, and phone number when you book a package or request a consultation.
Event Details: Your home or venue address in Vasai-Virar, event date, and specific decor preferences.
Payment Information: When you pay online, your transaction is processed via secure third-party gateways (like Razorpay/Stripe). We do not store your credit card or bank details on our servers.

2. How We Use Your Information
We use the data we collect to:
Process your bookings and send confirmation receipts.
Navigate to your location for on-site decoration.
Communicate with you via WhatsApp or phone regarding your setup.
Send occasional updates or special offers (you can opt-out at any time).

3. Data Security
As a technology-driven service, we prioritize your data security. We use Industry-standard encryption (SSL) to ensure that all data transmitted between your browser and our website remains private and secure.

4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We only share necessary details with:
Service Partners: Such as our delivery team or cake/flower vendors, only to the extent required to fulfill your order.
Payment Processors: To securely complete your transaction.

5. Cookies
Our website uses cookies to enhance your browsing experience (e.g., remembering what’s in your cart). You can choose to disable cookies through your browser settings, though some website features may not function perfectly as a result.

6. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Request that we correct or delete your information from our records.
Withdraw consent for marketing communications.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us:
Email: Support@Joycelebration.com
WhatsApp: +91 8080383344
Location: Vasai-Virar, Maharashtra.